The Customer is our boss, quality is our work and value for money is our goal.

Mekon Creatives is currently the only Quark and Adobe Authorised Training Provider to be awarded both the British Standards Institution (BSI) ISO 9001:2000 Standard and the Investors in People (IiP) Standard.

Quality was and still is the foundation of our success. Today, our goal is quality in everything we set out to achieve, the services we provide, the people who make up the Mekon Creatives team.

For Mekon Creatives, quality is measurable. Quality means guaranteeing customers that our services will live up to their expectations - time after time, without deviation. This is why we measure our performance at every level, drawing feedback not just from delegates and end users, but from line managers and partners too.

Quality is the result of unremitting attention to detail at every stage: we can only deliver the quality we promise customers if everyone at Mekon Creatives is focused on quality. To keep this focus we open ourselves up to regular scrutiny in the shape of checks and independent audits by the IiP and BSI.

Often quality can be a case of the fox minding the chickens. Not so at Mekon Creatives. Results of feedback gathering is reported directly to a manager of another division, analysed and reported to the board. Slips in quality are jumped on. Hard.

All about people

The Investors in People Standard is a business improvement tool designed to advance Mekon's performance through its people. Having achieved the Standard, we can be confident that there are no fundamental gaps in our people management systems and we are getting the most from our people.

Investors in People recognises that organisations use different means to achieve success through their people. It does not prescribe any one method but provides a framework to help you find the most suitable means for achieving success through your people.

We reflect this philosophy in our approach to our clients, offering training, coaching and recruitment services for creatives in any industry and any role. Ultimately, we're here to help your business through your people.